Ramada Plaza Hagerstown

Clean, well equipped hotel with free hot breakfast; worth the extra money for that reason.

Nothing

The facility was clean and the room was nice. It was a good price in comparison to other hotels in the area. The indoor pool area was well cared for with plenty of towels. The cleaning staff was very pleasant.

One of the desk clerks, Judy, complained to us about her job and how "slammed" she was. Customers don't want to hear that you are having a bad or busy day. It makes them feel like they are the reason you feel bad. I had to call back because I left something in the room and even over the phone she was going on about how she was not sure she would get it in the mail that day because she was so busy - sorry to put her out.

Excellent breakfast with waffles,etc. Great restaurant in the hotel with wonderful food and staff. Quiet,comfortable room, nice indoor pool, clean common areas. Nice hotel for a quiet getaway.

The location is perfect. Near shopping malls and plenty places to dine.

Really no major complaints. I enjoyed my stay and would use them again. But one thing.. They had a small refrigerator installed under the sink in the bathroom!!

Convient Reasonable Friendly

Wasn't easy to get to off of X-way

The price and size of room.

the price of my room was $14 more than i was quoted on the bookings.com website. The lounge/restaurant hours were not as advertised.

Ease of getting onto the interstates (close to both I-70 and I-81). Thought it offered great value. The room was clean and very pleasant as was the lobby. The location was also good as far as feeling safe and secure.

I didn't like the fact that by the door on the south side of the building there was a lounge area with a 'No Smoking' sign, yet that's where smokers would sit and smoke. The hotel even provided what looked like a bucket on one of the tables for their ashes and cigarette butts. I also tried the complimentary breakfast buffet and thought the scrambled eggs were tasteless (almost tasted like powdered eggs) and the sausage patties were chewy and artificial tasting. The rolls, cereal and waffles looked good however.

clean, good value, restaurant attached, large room, comfy bed

when checking in the hotel desk clerk could have been friendlier

Clean, good staff, inexpensive and, good breakfast and easy access to highway

Breakfast was disappointing for being in a nice restaurant. The choice was not bad, but not much in the way of hot food. The "egg rounds", or whatever, were not too tasty.

Very good size of room. Very good price. Good location.

Dark hallway, a little smelly in the first 5 min. afterthat you got use to it. Could use better direction to the hotel.

The staff was very helpful and the hotel and room were very clean and updated. I would stay there again anytime.

Nice accommodations, especially liked the heated indoor pool.

Nice place, inside and outside, comfy beds rooms dont stink.. Decent food in the morning and hot water morning and night.. No complaints.

Too many cars in the parking lot.. Lol..

It was a very nice place to stay. The hotel is convenient to shopping centers and many restaurants. They have a good restaurant, we enjoyed the breakfast they had every morning, it was delicious and a good variety. I would definitely stay there again and recommended them to others. This hotel was convenient to all the places I planned to visit with my children.

There really is nothing I didn't like at all. It was wonderful.